Business Service Management (BSM)

Business Service Management (BSM) provides comprehensive and actionable insights into your application, infrastructure performance, and events.

BSM is based on a dynamic service model that feeds a topology based event correlation product together with Big Data analytics in order to provide organizations with actionable insights. This functionality provides IT operations with a single point of view into the core, allowing IT operations to visually see the root cause and take the proper steps towards avoiding an impact on their business.

In addition, BSM provides solutions to department leaders allowing them to monitor applications, networks, databases, servers and storage systems within their data arena and within their service providers.