Accessibility Statement

1. General

Ticomsoft LTD (טיקומסופט בע״מ) ("the Company", "we", "us") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

This website strives to conform to the Israeli Standard SI 5568 for Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as international accessibility standards.

2. Accessibility Features

Our website includes the following accessibility features:

• Text size adjustment - Users can increase or decrease text size up to 200%
• Color contrast options - Multiple contrast modes (normal, dark, light, high contrast)
• Link highlighting - Option to highlight all links for better visibility
• Heading highlighting - Option to highlight all headings for easier navigation
• Reading mode - Simplified reading mode for better focus
• Animation control - Option to disable animations for users sensitive to motion
• Screen reader support - Text-to-speech functionality for content reading
• Keyboard navigation - Full website navigation using keyboard only
• Skip to content link - Quick access to main content for screen reader users
• Semantic HTML structure - Proper use of headings, lists, and landmarks
• Alt text for images - Descriptive alternative text for all images
• ARIA labels - Proper labeling for interactive elements

3. Accessibility Toolbar

Our website includes an accessibility toolbar that allows users to customize their browsing experience. The toolbar can be accessed by:

• Clicking the accessibility icon (floating button) on any page
• Using the keyboard shortcut: Alt + A (on Windows/Linux) or Option + A (on Mac)

The toolbar provides quick access to all accessibility features and settings.

4. Known Limitations

Despite our efforts to ensure accessibility, there may be some limitations. We are aware of the following areas that may need improvement:

• Some third-party content or embedded elements may not be fully accessible
• Older PDF documents may not be fully accessible to screen readers
• Some interactive elements may require mouse interaction in addition to keyboard navigation

We are continuously working to improve these areas and welcome feedback from users.

5. Feedback and Contact

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Note: The Company does not have a physical reception office for public visits. All communication should be conducted via email or phone.

6. Enforcement Procedure

If you have contacted us regarding an accessibility issue and are not satisfied with our response, you may file a complaint with:

• The Equal Rights for Persons with Disabilities Commission at the Ministry of Justice
• Email: nekevot@justice.gov.il
• Phone: 02-646-6341
• Website: www.justice.gov.il

7. Updates to This Statement

We will review and update this accessibility statement regularly to reflect improvements and changes to our website. The last update date is indicated at the top of this page.

8. Technical Specifications

This website's accessibility is based on the following technologies:

• HTML5
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.